Velox Industrial Parts final

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At Velox Industrial Parts Pty Ltd (ABN 37 633 538 208), we recognise the importance of your privacy. We abide by the National Privacy Principles and our obligations under the Privacy Act 1988 (Cth) (Act). Our policy for the management of personal information is set out in this document.

From time to time, we may collect information about you such as your name, address, phone number, email address and information regarding products and services you enquire about or purchase from us. We may also ask you for and collect information about your financial position and circumstances (including for the purpose of assessing your credit worthiness or any credit application that you may apply for with us). We may collect this information when you give it to us directly or when you use our products and services or visit our website.

We may use this information for our own internal and marketing purposes; for example, to improve our products and services or to assess your credit worthiness. We may also use your contact details to send you information about us including about any further products and services that we can offer you. If you do not wish us to send you information on our products and services, please tell us when we collect the information from you.

We may also use personal information about you
– as you consent;
– for purposes related to the reason you gave us the information for, but only if you would expect us to use it;
– in statutorily required law enforcement, public health or public safety circumstances;
– to give to a credit reporting body in order to assess your credit worthiness or to assess the merits of any application you make to us to apply for credit;
– to give to your accountant, lawyer or other authorised body about your credit arrangements, credit worthiness, credit standing, credit history or credit capacity;
– to get reports from a credit reporting agency or other business;
– to organisations to whom Velox outsources its mailing, financial processing, information technology, data storage and other functions, together with its lawyers, insurers, State and Federal Government authorities, manufacturers and any entity for which Velox may be acting as agent; and
– for any other purpose reasonably required by Velox in order to promote or market our goods and services to you or in regards to the supply (or potential supply) of any goods and services.

We will not disclose any personal information about you to any third party without your consent, except:
– in the circumstances set out above;
– in statutorily required law enforcement, public health or public safety circumstances;
– to our suppliers, as necessary to enable them to help us provide services to you.

We will take reasonable steps to ensure that all information we collect or use is accurate, complete, up to date and stored in a secure environment and is accessed only by authorised personnel for permitted purposes (being those purposes set out above).

If you wish to access or modify personal information which we hold about you or if you wish to withdraw your consent to
use your information for the above purposes or request its removal from our records, please contact us by phone on 07
3198 3919 or email at

If you believe our information about you as an individual is inaccurate or outdated or is misleading because it is incomplete and you wish to change this information, please send your request to We will then amend the information as you request, or give you reasons why not. If you are unhappy with any aspect of our collection or use of your information, please contact our Privacy Officer by telephone on

07 3198 3919 or email


Information we obtain on the website
We may obtain information:
– by cookies when you visit our website. A cookie is a small amount of information which is transferred to the hard drive of your computer which can identify your web browser but not you. If you want to, you can disable your web browser from accepting cookies. If you do, you can still access our website, but not all services may be available;
– when you knowingly give us information when applying for or purchasing any goods or services on our website or contacting us via our website, including email.

Why we collect information on the website
We collect information in order to:
– identify your security access to our website;
– record your placement of orders;
– respond to applications, purchase orders or queries;
– keep a record of our dealings with each other;
– develop a data profile to enable us to:
* tailor services to you;
* enhance the content of our website;
– send you notices about the products and services we offer.

By giving us information, you consent to these uses, although in the case of receiving marketing material, you may opt-out. If you wish to opt-out, please let us know immediately.

Security and confidentiality of website information

We have implemented procedures and installed equipment to safeguard the security and confidentiality of your information. We continually review these arrangements to ensure we are doing all that is reasonably and technically feasible at the time to protect your information, although because of the nature of the internet, we cannot guarantee that it is totally protected from hackers or misuse.

What this Privacy Policy does not apply to
You need to be aware that this Privacy Policy does not apply:
– to corporate information (unless it is also about any identifiable person); or
– if you access another website through a link from ours. In this case the privacy policy of the owner of the other website (if any) will apply. We cannot and do not make any warranty or representation as to the practices of any linked websites in the handling of your personal information.